Frequently Asked Questions
How can you offer free things?
Our Sponsors pay us to introduce their products and services to new customers. This arrangement allows us to offer you free gifts for your participation with our Sponsors’ offers.
Is there a fee to participate in this program?
There are no membership fees for joining TheFreePath.com.
So How Does The Rewards Program Work?
Certain incentive promotion programs (each, a “Program”) are made available on this website (“Site”), as operated by Net Radiance, the Site’s owner ("Company"). By applying on the Site, consumers can attempt to qualify to receive a variety of gifts from us (“Gift”) after fulfilling the applicable Program participation requirements (“Program Requirements”). The Program, Program Requirements and any and all other aspects of the Site, are governed by the Site Terms and Conditions (“Terms and Conditions”). To access our Terms and Conditions, please click on the link at the bottom of this page. To the extent that anything contained herein contradicts or is in any way inconsistent with the Terms and Conditions, the Terms and Conditions shall control in all respects.
Qualification for Gifts is based on satisfactory completion of a requisite number of Offers. Offers include Company Offers and third party Offers. Some Offers are hosted on the Company’s websites and others are hosted by third party partners. Offers from third party advertisers that participate in our Program (“Third Party Partners”) are often hosted by the third party advertisers who pay us to send consumers to their websites, where these consumers consent to receive their solicitations and/or where consumers participate in their Programs. We reward consumers with the applicable Gift with free shipping in exchange for satisfactory completion of the requisite number of Offers and adhering to all of the applicable Program Requirements!
By providing your personal contact information by and through the Site, you grant Company, and its Third Party Partners and other affiliates and third parties, the right to use such information for any and all purposes set forth in the privacy policy (“Privacy Policy”). To access our Privacy Policy, please click the link at the bottom of this page. To the extent that anything contained herein, or in the Terms and Conditions, contradicts or is in any way inconsistent with the Privacy Policy, the Privacy Policy shall control in all respects.
Easy Steps to Get Your Gift
To receive the Gift associated with the applicable Program, you must complete the following steps:
1. Register for your Membership with us by providing accurate, valid and complete contact information (you must provide your full legal name, postal address, land line or mobile telephone number and valid e-mail address) as requested so that we know where to ship your Gift, and other commercial communications as set forth in the Privacy Policy. You will not receive your Gift if you provide false, invalid or incomplete information during the registration process or thereafter.
2. For example, a promotion, Microsoft Xbox, you must complete a total of 3 offers as follows: Page 1 - complete any 1 offer; Page 2 - complete any 1 offer; Page 3 - complete any 1 offer to get your gift. You must complete the Program exactly as indicated on each applicable page of the Site and in the applicable Program Requirements in order to complete the Program currently featured on the Site (the “Incentive Gift”). If you do not correctly, and fully, complete the number of Offers required on each page, you will not be entitled to a Gift. If you have any questions, please contact us.
Examples of Offers required by the Program Requirements of our Third Party Partners include, but are not limited to, trial offers, credit cards, free quote requests, product offers, service offers and other low-cost or commercial Offers. Typically, there are a variety of Offers presented for your selection on the applicable pages of the Site - some Offers require a purchase to be made, while others are free trials that convert to paying obligations if not canceled or free applications that do not require an initial purchase (and can be cancelled without obligation if you do not want to consent to the purchase after the free period ends).
To 'complete' an Offer, you must sign up for the applicable Offer, get approval for your application from the applicable Third Party Partner, (where applicable) get activated by the applicable Third Party Partner for such Third Party Partner’s Offer and meet any and all other conditions and steps required by such Third Party Partner for that Offer. For some credit card Offers, the card must be activated by making a purchase, balance transfer or cash advance in order for the Offer to be considered 'completed'.
When our Third Party Partners report to us that you have completed the requisite number of Offers associated with the Program, to their full and complete satisfaction, which they may withhold for any reason in their sole discretion, your account (“Member Account”) will be updated accordingly and you will receive a Gift redemption voucher (“Gift Redemption Voucher”) from us. It will typically take between four (4) to six (6) weeks before we get confirmation of your completion of the requisite Offers associated with the subject Program from the applicable Third Party Partners. The Gift Status section of your Member Account shall indicate the results of this process, so please be patient and be sure to check the Gift Status section of your Member Account regularly. Be sure to print out and keep the pages showing that you have signed up for each Offer as you complete same.
3. Check the Gift Status section of your Member Account at least weekly. Print out and mail your Gift Redemption Voucher when you receive same in your Member Account. Be sure to check the Gift Status section of your Member Account regularly so that you know when your Gift Redemption Voucher is available for you to print out, complete and mail in for your Gift. You must send in your Gift Redemption Voucher within ninety (90) days after your Gift Redemption Voucher is made available to you in the Gift Status section of your Member Account or your Gift Redemption Voucher will expire and you will not be entitled to receive your Gift. Once you have sent in your Gift Redemption Voucher, the Gift Status section of your Member Account will be updated. Be sure to keep a copy of your Gift Redemption Voucher. Upon our receipt of your properly completed Gift Redemption Voucher, it will take six (6) to eight (8) weeks to ship you your Gift. Please be patient.
Note: We are solely responsible for all Gift fulfillment. All questions related to Gift fulfillment should be directed to us. For more information on the Gift fulfillment process, the Programs and any other matters associated with the Site, please review our Terms and Conditions by clicking on the link at the bottom of this page. You can reach our Customer Service Department by clicking the Contact Us link on this page. Please do not contact our Third Party Partners regarding your Gift fulfillment status. The Third Party Partners are solely responsible for their Offers, Program Requirements, refunds, products, cancellations and related customer service. Please do not contact us regarding Third Party Partners’ Offers, products and/or services.
Frequently Asked Questions
Is the Gift Program Legal?
Yes. Our partnerships with Third Party Partners seeking
to acquire new consumers enable us to give away the Gifts.
Essentially, our advertisers cover the costs of your Gift,
including shipping and handling.
How much will the Gift cost me?
Your Gift, including shipping and handling, is free
upon completion of the requisite Offers associated with each
Program and Gift. Some Third Party Partners may require you to
make purchases, or sign up for free trials or memberships that
convert to charges for the applicable products, or paying
memberships, if not canceled within the given time period.
Please be sure to review the Program Requirements of each Offer
for specifics on costs and other conditions for fulfilling the
requirements.
Do You Ship to a Post Office Box
Do not enter a P.O. Box for your mailing address. We
will not ship any promotional item to a P.O. Box.
What are “Offers”?
Offers may include free trials that may convert to
charges for the applicable products, or services, if not
canceled, free quotes, purchases of products, services or paying
membership applications. Your completion of the Offers
associated with the Program helps you to qualify to receive your
Gift from us.
How many Offers do I have to complete to get my Gift?
Each Program requires the completion of a set number of
Offers on up to three (3) Offer pages, as well as other
conditions set forth in the Terms and Conditions and applicable
Program Requirements, if any (Example: Page 1 may say “Complete
two (2) Offers on Page 1,” Page 2 may say, “Complete four (4)
Offers on Page 2,” and Page 3 may say, “Complete six (6) Offers
on Page 3”). We include a variety of Offers on each page so that
you can choose the Offers that you find most attractive.
How often do you change the Offers on each page?
The Offers on each page change periodically. We strive
to give you a variety of choices to fit your interests. We
encourage you to check back often with us for additional Offers
that may interest you.
How do I complete an Offer?
In order to complete an Offer, you must meet all of the
conditions and steps associated with each such Offer. Some Third
Party Partners require you to purchase products and/or services,
sign up for a paying membership or participate in a trial offer
for products, services or membership that may convert to payment
obligations if not canceled within the free trial period. Others
require approval or activation of an account (For some credit
card-related Offers, the card must be activated by making a
purchase, transferring a balance or getting a cash advance for
the applicable Offer to be considered “complete”). Be sure to
keep a copy of any documentation that confirms your completion
of an Offer, such as receipts, shipping labels, credit card
statements and/or other valid proofs of purchase.
Does the survey I filled out in the beginning count
towards my total completed Offers?
No. The purpose of the survey is to learn about your
interests, so that we can provide you with information and
future marketing materials and Offers that fit your personality
and lifestyle.
I completed Offers, but they are not showing up in
your system. Why?
Offers will show as “completed” on your Gift Status
Page after we receive notification from the applicable Third
Party Partner that you have met the subject Offer requirements.
Once we receive confirmation, the status will change from “Not
Reported” to “Completed.” While all credit cards require
approval, some may require additional activation and a purchase
before the underlying Offer shows up as “Completed” in your
Member Account area. It may take four (4) to six (6) weeks
before we receive confirmation from the applicable Third Party
Partner, so please be patient. If six (6) weeks has passed from
the time that you believe that you completed the applicable
Offer, and it is still not showing up in our system, please
contact our friendly Customer Service team. We recommend
checking the Gift Status page in your Member Account weekly. It
is also recommended that you keep a copy of any documentation
that confirms completion of an Offer in order to help you get
your Gift on time.
How will I know when I have qualified for my Gift?
A message stating, “You have qualified for your Gift”
will be posted on the Gift Status Page in your Member Account,
along with a Gift Redemption Voucher that you need to print out
and complete. You must mail your fully completed Gift Redemption
Voucher to the address listed on the voucher within
ninety (90) days after yourGift Redemption Voucher is
made available to you. Keep a copy of your
completed Gift Redemption Voucher for your records.
When will I get my Gift?
You should receive your Gift within six (6) to eight
(8) weeks after mailing in your completed Gift Redemption
Voucher. If eight (8) weeks has passed since you mailed in your
Gift Redemption Voucher, and you still haven’t received your
Gift, please contact our friendly Customer Service team.
How do I cancel a Membership, Offer, transaction, purchase or
other agreement with a Third Party Partner?
Third Party Partners are solely responsible for their
Offers, products and/or services and any associated refunds,
cancellations and customer service. We are unable to assist with
any of these matters.
Am I being spammed? /How do I unsubscribe from receiving e-mail?
No. Our e-mails are not SPAM. We strictly comply with
the guidelines established by the CAN SPAM Act of 2003, as
amended. However, in exchange for your Gift, use of the Site and
participation in the Programs, you agree to receive e-mail
solicitations from us, our Third Party Partners, as well as our
other third party advertisers and marketers. To stop receiving
e-mail from us, our Third Party Partners and/or our third party
advertisers and marketers, please follow the instructions
contained in our Privacy Policy. To access our Privacy Policy,
please click the link at the bottom of this page.
Why am I getting Pop-Ups?
If you are getting an excessive number of Pop-Ups, it
is possible that your computer has been infected by spyware
and/or adware. We DO NOT install any type of spyware or
adware on your computer and disapprove of its use.
Contact your Internet service provider for instructions on
removing such programs.
Can I change or update my contact information, including my
e-mail address?
At this time, changes to your contact information,
including your e-mail address, cannot be processed. Please make
sure to retain the original e-mail address that you provided to
us when you registered to become a Member in order to access
your Member Account and check on your Gift status.
Am I eligible to become a Member?
To qualify to become a Member, you must read the Terms
and Conditions, Privacy Policy and any other applicable policies
and agree to them in their entirety. In addition, you must be
a person over eighteen (18) years of age who is a resident of
the United States. To access our Terms and Conditions
and/or Privacy Policy, please click the applicable
link(s) at the bottom of this page. Employees and relatives of
the Company, and persons residing with such individuals, are not
eligible to become Members. Only one Membership per person is
permitted. Corporations, businesses and governmental entities
are also not eligible to become Members or otherwise
participate. For purposes of this Agreement, "United States"
shall be defined as the fifty (50) states of the Union and
territories including Midway Islands, Puerto Rico, American
Samoa, Virgin Islands, Micronesia, Marshall Islands, Northern
Mariana Islands, Palau and Guam.
How many Gifts can I receive?
Currently, we allow only one (1) Gift per person. Only
one Member Account, e-mail address, phone number and postal
address per individual is permitted in connection with your use
of the Site.
Do I have to pay taxes on my Gift?
To comply with federal and state tax codes, we report
your receipt of any Gifts with an estimated value in excess of
Six Hundred Dollars ($600) to the IRS. We must obtain your
Social Security Number in order to do this. Federal and state
tax authorities will consider your Gift “income.” Please visit
www.irs.gov
for more information.
Can I change my Gift?
No. Once you have registered for a specific Gift, it
cannot be changed.
How do I return to the Offer pages to review or finish the
applicable Offers?
To return to any of the three Offer pages, simply click
on the link provided on the Gift Status Page of your Member
Account. From there, you can review and complete additional
Offers to satisfy requirements for your Gift.
How do I check the status of my Gift?
To check your Gift status, please visit the Gift Status
Page of your Member Account. Upon first completing an Offer, the
Offer may show up in your Gift Status Page as an “Offer Viewed.”
Once we receive confirmation from the applicable Third Party
Partner that you have fulfilled all of the subject Offer
requirements, the status will change from “Not Reported” to
“Completed” on the Gift Status Page of your Member Account. If
you choose not to complete the Offer, the Offer will remain
posted as “Not Reported.” While all credit cards require
approval, some may require additional activation and a purchase
before the underlying Offer will show up as “Completed” on the
Gift Status Page of your Member Account
If I cancel a membership, trial offer or other agreement with a
Third Party Partner immediately after signing up, if applicable,
will the associated Offer be considered “Completed?”
It depends. Some Third Party Partners may require you
to sign up and make a purchase, activate an account or other
condition for the applicable Offer to be considered “Completed.”
Some do not. Please review the specific Program Requirements
associated with the applicable Offer for participation details.
Is there any time limit to complete the Offers?
Yes. Each Member has twelve (12) months to complete the
required number of Offers to qualify for the Gift.
Additionally, once you have qualified to receive your Gift, you
will then have ninety (90) days to submit your Gift Redemption
Voucher from the time that such Gift Redemption Voucher is made
available to you in the Gift Status area of your Member Account.
Why might I be asked to provide Proofs of Purchase and/or Proof
of Identification?
In case of any discrepancy or an audit regarding the
completion of your Offers, you may be required to provide proof
of completing the Offers in question, along with associated
statements. In order to protect you, we may request proof of
identification, especially when fraud or identity theft may be
suspected.
How do I know whether or not I used a valid link to register for
the Program?
Our Programs are presented to customers by invitation
only. This means that you will only receive valid links through
our e-mail advertisements, pop-up advertisements, and/or web
page banners. Links obtained through friends or other venues
usually are obsolete and will not enable you to qualify for Gift
redemption.
Why do I need to have my documents notarized?
The notary section of our Confirmation Form and our
Gift Redemption Voucher are present for your protection, as well
as ours. This notarization assures us that you are the person
who qualified for the Gift, and assures you that no other person
purporting to be you can claim your Gift.
Do I have to complete the Offer(s) through your Site, or can I
go to the Third Party Partner(s) directly and complete my
transaction(s)?
You will not be able to receive credit for your
participation in the Program if you do not complete the Offer
through our Site. You must complete the Offers from our Third
Party Partners precisely as set forth on the Site in order to
receive a Gift.
Is there anything else I should know?
Additional Program-related information can be found in
our Terms and Conditions and Privacy Policy. Links to both
documents can be found at the bottom of this page.
